Zwigato: New India is multifaceted and multi-optional, leaving many well-off people with an abundance of career options. However, despite all the alleged growth, several other groups of middle-class young men and women struggle to find jobs that are suitable for their age and skill set.
The e-commerce food delivery services are a blessing for the Alpha generation because they meet the needs and orders of the more demanding customers and give them more convenience and control over when and how to order their food. The employees of such businesses bear the brunt of it; however, that is for the customers.
The third film that Nandita Das has directed (following the critically acclaimed “Firaaq” and the equally sensitive “Manto”), “Zwigato,” captures all the varying vicissitudes that India and its economy are currently experiencing. She tells a story without passing judgement and leaves the harsh and unpleasant realities as well as the raw emotional moments exactly as they should be.
It is expected that Nandita Das, a skilled actor-director, would develop a plot that would make the film impossible to stop watching. The subject she chose for the movie’s theme is pleasantly surprising.
She exposes the struggles of ordinary people in a social environment that provides few options for those in need by using a trope that India is all too familiar with—namely, the food delivery apps.
The migrant from Jharkhand Manas Mahto, played by Kapil Sharma, travels to a developing Bhubaneswar with his wife Pratima (Shahana Goswami), two children, and ailing mother to look into opportunities for a decent life.
After losing his position as floor manager at a company, he searches fruitlessly for other employment and is eventually forced to work as a food delivery rider, navigating the app on his phone and the world of ratings and incentives. His daily struggle to make ends meet while maintaining perfect timing for deliveries is painful.
Pratima, who is not content with being just another housewife, searches for various employment opportunities to supplement her husband’s income as Manas is not the only one struggling to survive. She therefore tries her hand at everything, from being a masseuse for wealthy women to a cleaner at a mall. She has a strong desire to make their lives better, and that desire drives all of her efforts.
When the couple learns that Manas’s older brother and family will be visiting, she makes the decision to divide their small, unoccupied room with the help of some old bedsheets and sarees so the guests can have their own space. She makes a sincere effort to accommodate her visitors, making sure that her additional work does not get in the way of her desire to be hospitable.
Manas, meanwhile, has to overcome a lot of obstacles while working extremely hard to make just Rs 15 per delivery. There is a story about a couple ordering 20 pizzas in error while partying at an apartment. Bottles of alcohol and other party leftovers are waiting for Manas when he delivers the order.